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license help and USB interface
#1
Hello I'm looking for new software to use and came across EMU, I have installed it however on the ENTTEC website when I click the link to register for a license it does not lead anywhere and the page fails to load, any help to get a license would be great.
also the software is not recognising i have a USB interface connected, is the license required to output to a usb device or is the "ENTTEC OPEN DMX" (the interface I am using) not supported by the software.
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#2
Hello, thank you for reaching out to us.

I am sorry that you are having troubles registering your license. Would you be able to use the link below instead to register?
https://www.enttec.com.au/apply-for-free-emu/

The Open DMX USB device is not supported for use with the EMU software. For this you would require either the DMX USB Pro or DMX USB Pro Mk2. Alternative you could use a DMX Ethernet Node, such as our ODE Mk2.

Do reach out to us, if you are still having issues with the registration process.
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#3
(06-01-2021, 10:15 PM)SamP_ENTTEC Wrote: Hello, thank you for reaching out to us.

I am sorry that you are having troubles registering your license. Would you be able to use the link below instead to register?
https://www.enttec.com.au/apply-for-free-emu/

The Open DMX USB device is not supported for use with the EMU software. For this you would require either the DMX USB Pro or DMX USB Pro Mk2. Alternative you could use a DMX Ethernet Node, such as our ODE Mk2.

Do reach out to us, if you are still having issues with the registration process.

I cannot register at that link you've provided either.  I just get a wordpress login page with no option to register?
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